Solar Newcastle Complaints

Solar energy is an environmentally friendly and economical alternative to mains electricity. It produces no greenhouse gases and drastically reduces your electric bills. It can also help you become completely independent from the grid.

It can even help you get a feed-in tariff, which allows you to sell surplus energy back into the mains system for a financial reward. This is an excellent incentive for homeowners looking to save money on their energy bills.

Complaints about the company

Solar Newcastle is a local solar company that sells and installs home and business solar power systems. They offer free, no-obligation site inspections and can put together a comprehensive solution that will pay for itself over time. The company also offers a range of finance options and is accredited by Solar Accreditation Australia. Customers can contact their offices to speak with a live person, or request an online quote. Those who are not satisfied with their service can file a complaint with their state’s fair trading or consumer affairs department.

Many consumers have complained about predatory high-pressure sales tactics and misrepresentations about financing and tax credits, which may violate state consumer protection laws. In some cases, these complaints have led to lawsuits against the company.

Complaints about the installation

Solar energy is a clean, renewable source of power that reduces carbon emissions and can significantly reduce or eliminate electricity bills. It can also be a great way to stay safe during power outages. Solar Newcastle can help you get started with a home solar power system that is right for you.

Local installers are more familiar with the climate and sun exposure in your area, allowing them to design and install a system that maximizes energy production and efficiency. In addition, they have better knowledge of local regulations and building codes. They also offer more accountability and support than national companies.

Solar Newcastle offers solar power systems that are accredited by the Clean Energy Council. They also offer a free site inspection and ten-year installation warranty. They also provide a range of quality products including JA Solar and Samil solar panels. They are committed to changing the grid balance from a user-only based system to a contributor based energy supply.

Complaints about the service

Solar Newcastle is a local business that specializes in both residential and commercial solar power systems. They have showrooms in Port Macquarie, Albury and Newcastle, and provide customers with a comprehensive solar power design accredited by the Clean Energy Council. They also offer a no-obligation site inspection. They offer a range of different products, including those from brands such as JA solar, Samil and Macsolar.

They can be contacted by phone or email, and will respond to complaints within 28 days. If you are not satisfied with their response, you can lodge a complaint with the Australian Competition and Consumer Commission (ACCC). They have expert advice on how to complain and a sample letter that you can use. In addition, you can contact your state or territory fair trading or consumer affairs office if you are not happy with the service you receive. This will help you resolve the issue quickly and efficiently.

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